Introduction

The Five Sisters Zoo Park is committed to protecting the privacy of all visitors to our web site. Visitors may provide as much or as little information as they feel comfortable with, and may access this site without providing any personal data whatever.

Personal Data

We do not attempt to collect any personal data about you through this web site unless you provide it to us voluntarily; for example, by sending us email or completing any of our information request forms.We use this data only for the purpose for which you provide it; for example, to reply to a question or an enquiry that you have sent to us. We shall not give your name, address, email address or any other personal data to any third party unless it is necessary for the purpose for which you provided the data; for example, to respond to your questions or process donations.

Information Collected Automatically

Like most web sites, our web server creates log files. The server automatically collects and records in the log files some information about your visit to this site, such as the type of web browser and operating system you are using, the pages you visit, and the date and time of your visit. We cannot identify you personally from this information. We use the log files to compile anonymous, aggregated statistics that allow us to understand how people use our site and help us improve the content and structure of the site. None of this information is shared with third parties.

Cookies

This web site does not use “cookies” of any kind. Many other web sites use cookies to track visits by individual users. If you are curious to know more about cookies, the web site www.aboutcookies.org gives helpful information on what they are and how to control or delete them.

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of consent
  • Your anonymised IP address
  • Information about your Browser
  • Information about your Device
  • The date and time you have visited our website
  • The webpage url where you saved or updated your consent preferences
  • The approximate location of the user that saved their consent preference
  • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner

Links

This web site contains links to other sites. Please note that The Five Sisters Zoo Park is not responsible for the privacy policies or practices of those web sites. We encourage you to be aware of when you leave our site, and to read the privacy statements of every web site that collects personal data. This privacy statement applies solely to information collected by this web site, www.fivesisterszoo.co.uk.

Spam

We do not send out bulk, unsolicited commercial email, often known as “spam”.The only email messages we send contain information that has been specifically requested. If you believe you have received unsolicited email from us, please forward it to bookings@fivesisterszoo.co.uk.

Contact Information

This web site complies with the United Kingdom Privacy and Electronic Communications (EC Directive) Regulations 2003. If you have any questions regarding our privacy policy, please send an email to bookings@fivesisterszoo.co.uk, or write to The Five Sisters Zoo Park, Gavieside, West Calder, West Lothian, EH55 8PT.

© Copyright 2023 Five sisters Zoo